These documents concern agreements with Sellforte Solutions Oy. The contracting entity in your Order Form determines the applicable terms. Terms for the other Sellforte contracting entity.
Version 2026-11
EU/rest of the world (excluding the US). The contracting entity in the Order Form determines the applicable terms.
Last updated: 2026-11-11. Contact: privacy@sellforte.com.
This page provides export and infrastructure information for the Online Service. The Terms of Service and Data Switching Notice govern switching, retrieval, erasure, assistance, and charges.
Export register
The register describes the structures, formats, relevant standards, and open interoperability specifications available for exportable data and digital assets under ToS Section 11.7.
Dataset or asset | Data structures | Available formats and specifications | Export method and limitations |
Customer-provided data | Customer-specific source datasets and retained records. Fields, types, keys, relationships, units, and time zones depend on the connected sources and agreed configuration; documentation accompanies or is agreed for the export. | CSV, XLSX, and JSON, as appropriate to the data; other formats as agreed. Encoding, delimiters, and schema details are documented for the requested export. | Use available self-service downloads for partial exports or contact support@sellforte.com for a full export. Identity and authority are verified. XLSX has worksheet row limits; larger datasets use CSV, JSON, or another agreed format. |
Analysis Results | Delivered customer-specific Analysis Results, metrics, estimates, forecasts, and reports; granularity and dimensions follow the agreed modeling scope. | CSV, XLSX, and JSON, as appropriate to the data; other formats as agreed. Customer-specific schema documentation is provided with or agreed for the export. | Self-service where available, otherwise by request to support@sellforte.com. XLSX worksheet row limits may require CSV, JSON, or another agreed format. |
Customer-specific settings and digital assets | Retained customer-specific configurations and transferable digital assets within ToS Section 11.7. | CSV, XLSX, and JSON, as appropriate to the data; other formats as agreed. | Request through support@sellforte.com. XLSX is unsuitable for datasets exceeding its worksheet row limits; use CSV, JSON, or another agreed format. |
Other exportable data and metadata | Retained AI inputs, AI Output, conversation history, customer-specific usage and interaction metadata, and Automated Action instructions, approvals, and records within the applicable export scope. | CSV, XLSX, and JSON, as appropriate to the data; other formats as agreed. | Request through support@sellforte.com. XLSX is unsuitable for datasets exceeding its worksheet row limits; use CSV, JSON, or another agreed format. |
Partial exports are available through the Online Service; full exports and customer-specific schema and interoperability documentation may be requested from support@sellforte.com. A general public export API is not promised by this notice. Open interfaces and assistance required by applicable law remain available under the Agreement.
Excluded categories are limited to those in ToS Section 11.7, including protected source code, algorithms, model weights, internal security rules and infrastructure configurations, unrelated internal records, qualifying pooled anonymous Aggregate Data, and licensed third-party data to the permitted extent. Customer-specific aggregated Analysis Results remain included. These exclusions must not impede mandatory exports or switching. No additional known export limitation has been identified as of this version.
For an export, use the available export feature in the Online Service or contact support@sellforte.com. Send a full switching or erasure notice to notices@sellforte.com as described in the Data Switching Notice.
Infrastructure and international access
Sellforte Solutions Oy is established in Finland. The Online Service uses AWS, with Ireland (eu-west-1) as the default primary hosting region, through Amazon Web Services EMEA SARL in Luxembourg. Other AWS regions may be used for agreed customer requirements or backup arrangements, subject to the Agreement and DPA. Google Cloud is an alternative for customers requesting it, through Google Cloud EMEA Limited in Ireland, with EU hosting by default and other regions available at the Customer's request. Fivetran provides data connectors and ingestion with EU processing by default; other processing regions may be selected at the Customer's request.
These providers belong to US-based groups, and international support and related operations can involve additional jurisdictions under the relevant supplier arrangements. The agreed service configuration and Annex C identify the applicable hosting arrangements and authorized recipients. International processing remains subject to the Agreement and DPA.
Sellforte uses access restrictions, encryption, contractual safeguards, and review procedures to prevent unlawful governmental access to non-personal data held in the EU. It checks the validity and scope of requests, challenges them where required, seeks permission to notify the Customer where appropriate, and limits disclosure to what is legally required. Transfers of and access to Customer Personal Data also follow the DPA and Annex D. Further information about safeguards is available at privacy@sellforte.com.
Factual information on this page may be updated by posting a dated version. Updates do not amend the Agreement, reduce agreed protections, or bypass any notice, consent, authorization, or objection requirement under applicable law or the Agreement.
