Know which marketing is driving net adds, not just getting the credit
Sellforte gives telecom and broadband operators a single, always-on measurement and optimization system: Marketing Mix Modeling, Incrementality Testing, and Attribution Correction unified in one platform, so every dollar across retail, dealer, digital, and brand media is judged on the sales it actually caused, not the sales it happened to be near.
Built for operators managing acquisition and retention across mobile, broadband, and TV
Typical media measurement challenges in telecom
Last-click and platform ROAS can't see a call center, a dealer, or a store
Brand and conquesting media compete for the same connection
Bundles and productization break historical media efficiency
Promotional and pricing-cycle noise hides the true lift
Sellforte is built for the measurement realities of telecom acquisition and retention
Sellforte is an always-on Marketing Mix Modeling, incrementality testing, and attribution correction platform, built to measure marketing the way telecom actually runs it, across:
- Retail, dealer, digital, and call-center channels
- Mobile, broadband, and TV
- Brand and performance
- And across every market and sub-brand you operate
Sellforte separates base demand, promotion-driven sales, and true media-driven incremental sales, so a tariff change, a competitor's price cut, or a seasonal shift is never mistaken for a campaign win.
Sellforte models brand and conquesting/performance media together rather than crediting one and ignoring the other, so upper-funnel spend gets judged on the connections it actually influences, not zero. And when a service portfolio or bundle changes, Sellforte re-measures channel response rather than assuming historical efficiency still holds.
It runs continuously, not as an annual study, so recommendations are current enough to inform this quarter's plan, not just next year's.
What operators are asking us to solve
Media Optimized
More than $1 billion dollars in annual media spend is optimized with Sellforte across global markets and every major ad channel.
Live Markets
From North America to Europe to APAC, Sellforte runs always-on measurement for brands operating across borders, currencies, and cultures.
$1B+ Customers
Sellforte is trusted by some of the world's largest retail, ecommerce, and subscription brands, including businesses operating at global enterprise scale.
NPS in 2026
Rated exceptional by our customers with an NPS of 64 in 2026, among the top-rated platforms in MMM.
What telecom teams do with Sellforte
Understand how much of your growth is media, and how much was always coming
Sellforte separates gross adds into base sales you'd have gotten regardless, promotion- and price-driven sales, and true media-driven incremental sales. That separation is what makes every downstream budget decision defensible since you know what media actually added, not what a platform credited it with.
Measure acquisition across retail, dealer, digital, and call center on one basis
A brand or conquesting campaign can drive a store visit, a dealer sale, or an inbound call that never touches a tracked link. Sellforte models the incremental contribution of every acquisition channel, online and offline, so channels that influence in-person and assisted sales stop being systematically undervalued.
Re-evaluate media efficiency every time the proposition changes
Bundles, tariffs, and service tiers change often in telecom, and historical channel performance doesn't automatically transfer when they do. Sellforte treats every portfolio change as a signal to re-measure, connecting productization shifts to channel response rather than assuming last year's mix still applies.
Separate brand impact from switcher and conquesting performance media
Brand campaigns and competitive-conquesting spend often target the same subscriber in the same window. Sellforte models both together, giving upper-funnel brand activity credit for the connections it influences instead of crediting only the last performance touch.
Optimize budget at every planning horizon across markets, brands, and service lines
Get budget recommendations at the market, brand, and product level (mobile, broadband, TV), and at three timescales simultaneously: annual brand and network planning, quarterly reallocation across regions, and weekly pacing during active acquisition pushes.
Model campaigns at the level your business actually runs at
Regional and national campaigns are modeled at the level the data supports — market, brand, and product — so a national brand push and a regional acquisition campaign in the same window don't get blended into one misleading number. And every output connects back to the metrics telecom finance already tracks: net adds, ARPU, and churn, not proxy metrics that don't survive a finance review.
Telecom Case Study:
Productization and Media-Pilot Learning
How Moi Kept Testing New Media Through Two Portfolio Changes with Sellforte
Moi mobiili, a virtual mobile operator, reconfigured its service portfolio twice in two years. Using Sellforte's MMM, Moi tracked channel performance through both changes, monitored the effect of COVID-19 on media efficiency, and tested new marketing channels before committing broader budget to any of them.
Sellforte supports media budget optimization on all levels
1. Optimize
Campaign spend
Sellforte recommends optimal spend for each campaign.
2. Optimize
Channel allocation
Sellforte recommends optimal budget allocation by channel.
3. Optimize
Budget pacing
Sellforte recommends optimal channel-level budget for each week.
Deep insights that go beyond ROI measurement
Response curves: know where each channel sits before you add another euro
Acquisition budgets in telecom move fast around handset launches and promotional windows. Every euro pushed into an already-saturated channel is a euro that would have worked harder in dealer support, brand, or a still-scaling digital channel. Sellforte models marginal response curves for every channel in your mix, so you know whether performance search still has room to scale or whether the next euro is better spent on conquesting media or in-store support.
Media metrics: separate a real efficiency shift from a pricing or promo effect
Telecom ROAS moves for reasons that have nothing to do with media — a tariff change, a competitor's price cut, a handset subsidy. A sudden lift in conversion rate might be explained by a promotional price point, not better-performing creative. Sellforte surfaces ad-platform metrics alongside MMM results so your team can tell a genuine media efficiency change from a pricing or seasonal one, and act on the right one.
Get a Demo of Sellforte
Telecom FAQ
Marketing mix modeling (MMM) for telecom measures the incremental impact of every marketing channel — retail, dealer, digital, call center, TV, and sponsorship — on net adds, revenue, and retention, while accounting for bundles, tariff changes, promotions, and seasonality. Unlike platform ROAS or last-click attribution, it gives a single, comparable measure of impact across the full acquisition and retention mix.
Sellforte models the incremental contribution of every channel, online and offline, on the same causal basis. That means a brand or digital campaign that drives a store visit, a dealer sale, or an inbound call gets measured for the sale it actually influenced, not just the ones with a trackable click.
Sellforte models media impact by product and service category where the data supports it, rather than assuming one blended number applies across a bundle. When a bundle or price point changes, the model flags whether channel efficiency held or shifted, so budget decisions reflect the current proposition, not last year's.
Yes. Sellforte decomposes sales into base demand, promotion- and discount-driven sales, and true media-driven incremental sales. That separation is what lets you tell a competitor's price move or your own tariff change apart from a genuine media-driven improvement in net adds.
Sellforte's outputs are built to sit alongside the KPIs telecom finance already reports on. Rather than a marketing-only metric, incremental impact is expressed in terms finance can reconcile against net adds, ARPU, and churn, so the two stories don't compete.
Most customers connect their data and see initial model outputs within a few weeks of starting onboarding. The platform then runs continuously, so recommendations stay current through planning cycles rather than only refreshing annually.
Yes. Sellforte is built for operators running national brand campaigns alongside regional or sub-brand acquisition activity, and models each at the level the data supports — so a strong national brand result doesn't mask a regional channel that isn't performing.
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