Know which marketing is driving net adds, not just getting the credit

Sellforte gives telecom and broadband operators a single, always-on measurement and optimization system: Marketing Mix Modeling, Incrementality Testing, and Attribution Correction unified in one platform, so every dollar across retail, dealer, digital, and brand media is judged on the sales it actually caused, not the sales it happened to be near.

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Telco - Solutions

Built for operators managing acquisition and retention across mobile, broadband, and TV

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Typical media measurement challenges in telecom

Sellforte is built for the measurement realities of telecom acquisition and retention

Sellforte is an always-on Marketing Mix Modeling, incrementality testing, and attribution correction platform, built to measure marketing the way telecom actually runs it, across:

  • Retail, dealer, digital, and call-center channels
  • Mobile, broadband, and TV
  • Brand and performance
  • And across every market and sub-brand you operate

Sellforte separates base demand, promotion-driven sales, and true media-driven incremental sales, so a tariff change, a competitor's price cut, or a seasonal shift is never mistaken for a campaign win.

Sellforte models brand and conquesting/performance media together rather than crediting one and ignoring the other, so upper-funnel spend gets judged on the connections it actually influences, not zero. And when a service portfolio or bundle changes, Sellforte re-measures channel response rather than assuming historical efficiency still holds.

It runs continuously, not as an annual study, so recommendations are current enough to inform this quarter's plan, not just next year's.

Measurement Triangle

What operators are asking us to solve

“We get three different ROAS numbers from three platforms, plus an MMM number, and none of them agree. We need one view we can actually plan against.”
-A leading European mobile operator
“We know our TV and sponsorship spend matters, but we can't connect it to net adds the way we can with search. We need it on the same scale.”
-A multi-market telecom group
“When we change a bundle, does our media strategy need to change too? Right now we're guessing.”
-A regional broadband and TV provider
$1B+

Media Optimized

More than $1 billion dollars in annual media spend is optimized with Sellforte across global markets and every major ad channel.

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Live Markets

From North America to Europe to APAC, Sellforte runs always-on measurement for brands operating across borders, currencies, and cultures.

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$1B+ Customers

Sellforte is trusted by some of the world's largest retail, ecommerce, and subscription brands, including businesses operating at global enterprise scale.

64

NPS in 2026

Rated exceptional by our customers with an NPS of 64 in 2026, among the top-rated platforms in MMM.

What telecom teams do with Sellforte

Understand how much of your growth is media, and how much was always coming

Sellforte separates gross adds into base sales you'd have gotten regardless, promotion- and price-driven sales, and true media-driven incremental sales. That separation is what makes every downstream budget decision defensible since you know what media actually added, not what a platform credited it with.

Sellforte Telco MMM 3

Measure acquisition across retail, dealer, digital, and call center on one basis

A brand or conquesting campaign can drive a store visit, a dealer sale, or an inbound call that never touches a tracked link. Sellforte models the incremental contribution of every acquisition channel, online and offline, so channels that influence in-person and assisted sales stop being systematically undervalued.

Sellforte Telco MMM 2

Re-evaluate media efficiency every time the proposition changes

Bundles, tariffs, and service tiers change often in telecom, and historical channel performance doesn't automatically transfer when they do. Sellforte treats every portfolio change as a signal to re-measure, connecting productization shifts to channel response rather than assuming last year's mix still applies.

Sellforte Telco MMM 1

Separate brand impact from switcher and conquesting performance media

Brand campaigns and competitive-conquesting spend often target the same subscriber in the same window. Sellforte models both together, giving upper-funnel brand activity credit for the connections it influences instead of crediting only the last performance touch.

Sellforte Telco MMM 6

Optimize budget at every planning horizon across markets, brands, and service lines

Get budget recommendations at the market, brand, and product level (mobile, broadband, TV), and at three timescales simultaneously: annual brand and network planning, quarterly reallocation across regions, and weekly pacing during active acquisition pushes.

Sellforte Telco MMM 5

Model campaigns at the level your business actually runs at

Regional and national campaigns are modeled at the level the data supports — market, brand, and product — so a national brand push and a regional acquisition campaign in the same window don't get blended into one misleading number. And every output connects back to the metrics telecom finance already tracks: net adds, ARPU, and churn, not proxy metrics that don't survive a finance review.

Sellforte Telco MMM 4

Ready to see Sellforte in action?

Telecom Case Study:

Productization and Media-Pilot Learning

How Moi Kept Testing New Media Through Two Portfolio Changes with Sellforte

Moi mobiili, a virtual mobile operator, reconfigured its service portfolio twice in two years. Using Sellforte's MMM, Moi tracked channel performance through both changes, monitored the effect of COVID-19 on media efficiency, and tested new marketing channels before committing broader budget to any of them.

Sellforte supports media budget optimization on all levels

1. Optimize

Campaign spend

Sellforte recommends optimal spend for each campaign.

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2. Optimize

Channel allocation

Sellforte recommends optimal budget allocation by channel.

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3. Optimize

Budget pacing

Sellforte recommends optimal channel-level budget for each week.

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Deep insights that go beyond ROI measurement

Response curves: know where each channel sits before you add another euro

Acquisition budgets in telecom move fast around handset launches and promotional windows. Every euro pushed into an already-saturated channel is a euro that would have worked harder in dealer support, brand, or a still-scaling digital channel. Sellforte models marginal response curves for every channel in your mix, so you know whether performance search still has room to scale or whether the next euro is better spent on conquesting media or in-store support.

Learn more about Response Curves →

Advertising Response Curves

Media metrics: separate a real efficiency shift from a pricing or promo effect

Telecom ROAS moves for reasons that have nothing to do with media — a tariff change, a competitor's price cut, a handset subsidy. A sudden lift in conversion rate might be explained by a promotional price point, not better-performing creative. Sellforte surfaces ad-platform metrics alongside MMM results so your team can tell a genuine media efficiency change from a pricing or seasonal one, and act on the right one.

Learn more about Media Metrics + MMM→

Media Metrics + MMM

Get a Demo of Sellforte

Telecom FAQ

What is marketing mix modeling for telecom operators?

Marketing mix modeling (MMM) for telecom measures the incremental impact of every marketing channel — retail, dealer, digital, call center, TV, and sponsorship — on net adds, revenue, and retention, while accounting for bundles, tariff changes, promotions, and seasonality. Unlike platform ROAS or last-click attribution, it gives a single, comparable measure of impact across the full acquisition and retention mix.

How does Sellforte handle acquisition that happens outside digital — in stores, through dealers, or over the phone?

Sellforte models the incremental contribution of every channel, online and offline, on the same causal basis. That means a brand or digital campaign that drives a store visit, a dealer sale, or an inbound call gets measured for the sale it actually influenced, not just the ones with a trackable click.

How does Sellforte deal with bundled offers across mobile, broadband, and TV?

Sellforte models media impact by product and service category where the data supports it, rather than assuming one blended number applies across a bundle. When a bundle or price point changes, the model flags whether channel efficiency held or shifted, so budget decisions reflect the current proposition, not last year's.

Can Sellforte separate a real lift from a promotional or pricing effect?

Yes. Sellforte decomposes sales into base demand, promotion- and discount-driven sales, and true media-driven incremental sales. That separation is what lets you tell a competitor's price move or your own tariff change apart from a genuine media-driven improvement in net adds.

How does this connect to what finance already tracks — ARPU, CAC, and churn?

Sellforte's outputs are built to sit alongside the KPIs telecom finance already reports on. Rather than a marketing-only metric, incremental impact is expressed in terms finance can reconcile against net adds, ARPU, and churn, so the two stories don't compete.

How long does it take to implement Sellforte for a telecom brand?

Most customers connect their data and see initial model outputs within a few weeks of starting onboarding. The platform then runs continuously, so recommendations stay current through planning cycles rather than only refreshing annually.

Does Sellforte work across multiple markets, brands, or sub-brands?

Yes. Sellforte is built for operators running national brand campaigns alongside regional or sub-brand acquisition activity, and models each at the level the data supports — so a strong national brand result doesn't mask a regional channel that isn't performing.

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